Scientific Papers of Silesian University of Technology – Organization and Management Series – Issue No. 138

Scientific Papers of Silesian University of Technology – Organization and Management Series – Issue No. 138

Table of Contents

1. Robert BALCERZYK – Knowledge management and intellectual capital of the organisation

2. Piotr BERNAT – Coopetition of services and the development strategy for competitive industries

3. Krzysztof CZYRKA, Józef FRĄŚ – Automation in purchasing processes and customer reflection

4. Magdalena GĘBCZYŃSKA – Leadership and project success in project–based organization. a fuzzy–set analysis

5. Tomasz GRZEGORCZYK, Robert GŁOWIŃSKI – External patent exploitation strategies: motives and forms

6. Patrycja HĄBEK – Development of corporate social responsibility in Visegrad group countries

7. Piotr HETMAŃCZYK – Digitalization as a process shaping the future of national labor markets and education systems. Results of national survey research

8. Anna Maria HORODECKA, Monika ODLANICKA-POCZOBUTT – Measurement of quality services in courts – the servqual method

9. Konrad KOLEGOWICZ – The influence of investment decisions on changes in employment in production enterprises in Poland

10. Tomasz KOWALCZYK – Software development projects as an engine of growth for organization’s business values

11. Dorota KUREK – Attributes of uniformed services as employers on the Polish labour market – the perspective of the generation Z

12. Anna KWIOTKOWSKA – Effect of contextual factors on science–industry R&D cooperation. A fuzzy-set analysis

13. Ryszard MARSZOWSKI, Leszek DROBEK – Automation of industrial processes and its impact on the labor market and education – selected aspects

14. Anna MUSIOŁ-URBAŃCZYK, Barbara SORYCHTA-WOJSCZYK – Support for the development of member municipalities metropolis GZM with application of the metropolitan solidarity fund

15. Roman E. NIESTRÓJ – Two-dimensional model of the composition of marketing instruments

16. Bartosz ORZEŁ, Radosław WOLNIAK– Overview of greenwashing methods and tools used in Polish and world enterprises

17. Krystyna PIENIAK-LENDZION – The analysis of road accidents and selected aspects of Polish road safety

18. Katarzyna SZUPER – The importance and acquisition of information in the light of benchmarking

19. Joanna TABOR-BŁAŻEWICZ – Internal conditioning of talent management in large enterprises

20. Radosław WOLNIAK – The problems of quality of working life measure

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